Embracing the psychological sphere means guaranteeing professional help, which starts with listening and helps the grieving process using the most advanced techniques.
The aim is to give support to even children and most fragile people, taking everyone’s needs and specificities into account.
It is a form of assistance which is aimed at people and at the construction of a human relationship with beneficiaries, which fully matches Sostegno’s spirit.
This is a specialised technique which is mainly used for the management of traumatic events and the reactivation of one’s resources to overcome distressing and painful experiences, through an innovative, interactive method.
It involves a group of people dedicated to this unique and complex segment of the profession, which requires not just formal skills, but also great practical experience and knowledge of insurance dynamics, the work of assessors and liquidators as well as of practices in cases of litigation.
It is extremely important that every case is given the greatest attention from the very start, in order to fully protect people by certifying each aspect of claims and identifying the fastest, most effective path for our beneficiaries.

Here, our consultants’ work is aimed at fully relieving family members from formal or bureaucratic obligations, starting with the fullest collection of information regarding the dynamics of events, continuing on with the timely contact of the counterparts and insurers involved.
Families are constantly informed regarding the progress of activities, without having to deal directly with anything, and every decision is agreed upon within a strategy focused on providing the best support possible to our beneficiaries.

In this case, our work flanks that prescribed by INAIL law; in fact, we focus on identifying the civil responsibilities which are not covered by legal guarantees, to further the care of victims and families to the fullest.